
S2 Performance data
Requirement
To actively monitor and manage operational performance.
Purpose
To improve operational performance, reduce costs and minimise impact on the environment.
Demonstration
FORS operators shall complete the FORS progression data report for all vehicles in scope of FORS accreditation that includes the following operational performance indicators:
- Total road traffic collision and incident data by vehicle type
- Total Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) reportable incident data
- Total transport related fines and penalty charges
- Total distance travelled and fuel used by vehicle type, and total fleet well-to-wheel emissions
Fleet well-to-wheel emissions data (GHG, NOx and Particulate Matter) shall be calculated and reported using the FORS Emissions Calculator or a FORS Approved alternative.
On initial FORS Silver accreditation, the FORS progression data report shall cover a minimum of a three-month baseline period prior to the date of submission.
At FORS Silver re-approval, the FORS progression data report shall cover the 12 months prior to the date of submission.
An operational performance action plan shall be documented that includes:
- Operational performance indicators and the operational targets to be achieved
- Activities required to achieve or maintain operational targets, including the actions taken to manage fuel consumption and reduce emissions
- Methods of data capture and active monitoring
Data capture and monitoring tools should include:
- Fleet management system
- Vehicle telematics
- Insurance reports
- Fuel card reports
- Penalty Charge Notice (PCN) management
FORS Operators accredited under Multi-operating Centre Accreditation (MOCA) may elect to progress to Silver at individual operating centres. In this case, operational performance data for the relevant operating centres shall be provided.
The FORS progression data report available on FORS Online shall be used to submit the required operational performance indicators.
The FORS progression data report and operational performance action plan shall be:
- Retained in accordance with requirement M2
- Communicated in accordance with requirement M5
- Aligned with requirement S3
Resources for Silver
Resources marked with a padlock require a FORS account.
Guides
- Common Silver audit mistakes
- Silver audit toolkit (login required)
Training records
- FORS Professional Training Register (login required)
- FORS Training Dashboard (login required)
Tools
- FORS Emissions Calculator (login required)
Templates
- S2 Operational Performance Action Plan (login required)
- S3 Operational Performance Review (login required)
- S6 Vehicle safety equipment report (login required)
- S7 Noise Assessment template (login required)
- S10 Fleet Replacement Plan (login required)
