The FORS Standard version 7.1

Requirement

To actively attract, recruit and retain drivers and other staff involved in the fleet operation.

Purpose

To sustain the fleet operation and help promote transport and logistics as a profession of choice.

Demonstration

FORS Operators shall have a recruitment and retention policy in place that:

• Meets the resource needs of the organisation and minimises staff turnover
• Raises awareness of the career options in the transport and logistics profession
• Attracts new talent into the road transport sector
• Is inclusive, accessible and fair

Where relevant, the recruitment and retention policy shall include a training programme to attract new drivers and staff that might not have road transport skills or experience.

For fleet operations with over 50 HGVs or PCVs, the training programme shall include driving licence acquisition training. As an indicator, this should be at a rate of one per cent of vehicles held every 36 months.

Driver and staff retention and turnover shall be represented as a percentage statistic over a 12-month period.

To achieve recruitment and retention targets, engagement should be undertaken with:

• Schools, colleges and universities
• The Armed Forces
• Jobseeker and job match services
• Industry schemes and campaigns